Do you regularly have to conduct negotiations with customers? Do you want to know how to go about it, from preparing for the negotiation to closing the deal? If so, this course is for you! Through a series of scenarios, you will discover the best practices to make your negotiations more successful. The ball is in your court!<br/><br/> In collaboration with Frédéric Vendeuvre, co-author of <i>Négocier Plus Négocier Mieux (“Negotiate More, Negotiate Better”)</i>, and founding chairman of Halifax Consulting.

A personal brand is important as it sets you apart in the market. As a leader, you’ll need to define your brand strategy according to different steps. In this lesson, you’ll find more about the definition of a personal brand and how your plan needs to be detailed in order to build a strong and impactful personal brand.
As a leader, you may be wondering how to address certain situations. This could be instituting a new initiative across your work area, managing remote employees or adapting your leadership style to the different profiles and levels of maturity that coexist in your team. The Hersey and Blanchard’s Situational Leadership Model will guide you through different steps in order to achieve your specific goals.
Strong and effective situational leaders need to develop specific skills to select their leadership method. For that, it is crucial for them to evaluate their leadership approach. It’s also important to create individual developments plans to keep team members engaged with their work and the organization. In this lesson you’ll learn more about the core skills of a situational leader, the different leadership approaches and individual development plans.

At a time when we’re all looking for a new work-life balance, a new form of work is emerging: hybrid working. Between working from home or going back to the office, companies must now adapt to the needs of their employees: flexibility, versatility and tailoring, there are many boxes to tick to obtain the ideal work rhythm for everyone. Follow this course to discover the keys and subtleties of hybrid working. So, let’s go!

Every day at work we have to make judgments about the situations we encounter– forecasts or assessments, for example. The problem is that human judgment may be subject to many errors and affect the decisions we make. Some of our judgments are impaired by bias, and others by noise. In this course, you will learn more about these errors and how you can improve your judgment.

Course updated in 2022
In just twenty years, our consumption modes have changed dramatically. Today nearly everyone has already ordered a product on the Internet. But how do you sell online? How do you optimize your site? What tools do you choose? With this three module course, fill-up on knowledge, best practices, and tips for effectively starting this adventure. Or just simply understand the techniques, strategies, and trends that are changing our consumption habits.

Within an environment of constant change, organization leaders need to reconsider their creative thinking and problem solving methods. They should explore tools that will help them lead change. In this lesson, you’ll find out about creative and problem solving techniques in times of change.

Within an environment of constant change, organization leaders need to develop their ability to be more agile and strategic. They’ll have to explore tools that will help them lead change. In this lesson, you’ll learn more about creating an organization that is always ready for change.

As a hybrid team manager, you will have to rethink the way you supervise your employees. One of the difficulties of managing hybrid team is that it’s easy to forget about remote workers as you can’t see them. Observing your team’s performance will also be more complicated. In this course, you will learn how to manage hybrid teams.