Video Arts OriginalCounselling

New

Almost all managers will face the issue of dealing with staff whose personal problems are affecting their work and they need the know-how and sensitivity to address such situations. This course introduces counselling techniques and active listening for managers.

Basic

You will be able to :

  • Create the ideal conditions for successfully counselling an employee
  • Understand the fundamentals of a counselling meeting
  • Improve your listening skills
  • Chapters:

    • Setting the scene for counselling
    • A counselling meeting
    • Active listening
    Counselling
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