Video Arts OriginalEmotional intelligence

Emotional intelligence

Emotional intelligence has grown to be more and more recognised as one of the keys of good and successful leadership. Far from being a mushy, sappy concept, it is at the heart of every personal and professional relationship: it is the ability to identify and manage your own emotions and the emotions of others. This course will help people in leadership positions become more emotionally intelligent.
Basic

You will be able to :

  • Control the impact of your emotional responses
  • Listen and take onboard the feelings of your team
  • Become aware of the negative emotions affecting your mood
  • Chapters:

    • Empathy
    • Self-awareness
    • Self-regulation
    Emotional intelligence
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