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Corpacademy privacy promise
Coorpacademy is commited to make sure your personal data stays private and secure. We’re proud to uphold the tenets of the General Data Protection Regulation (GDPR).
Our Privacy Promise to You, The Learner
With regards to your data, we will constantly strive to:
Be Lawful, Fair, Transparent
We will process your personal data lawfully, fairly and in a transparent manner in relation to you.
Limit Purpose of Data Collection
The data we collect about you is only for a specific, explicit and legitimate purpose: namely to give you a better experience on the platform. And we will not process it any more than necessary or in a manner that is incompatible with this purpose.
The data we collect about you is adequate, relevant and limited to what is necessary. No asking about your race, or sexual orientation here, we don’t need to know any of this!
We will strive to keep your data accurate and up to date.
Limit Storage of Data
We limit the time we keep your data for. If your account is deleted (because you leave your company, or because you ask us to), the data we have about you will only be kept for a month (as a backup) until it is permanently deleted. We keep logs of your activity for a little while longer, but once your account is deleted this data is untraceable back to you.
Keep Data Confidential
We keep your data safe.
This includes protection against unauthorised or unlawful processing and against accidental loss, destruction or damage, using appropriate technical and organisational measures.
We are responsible for, and able to demonstrate our compliance with the GDPR.
The cookies we use include :
Cloudflare Cookie: to optimize loading times of our application (through http caching)
Google Analytics Cookies: to optimize your experience on the platform by collecting behavioral data on how you use the platform.
Amazon Load Balancer Cookie (or heroku affinity cookie): to make sure you are always on the right server
Coorpacademy Microservices Cookies: to automatically log you in next time you connect and to remember who you are on our different services (notifications, APIs, current session, etc)
Language Cookie : to remember which language you have selected on the platform
Your web browser may also provide Coorpacademy with information about your device, such as an IP address and details about the browser that you are using. We use information provided by your browser and this may be captured by performance cookies.
Do Not Track (DNT) Browser Setting
DNT is a feature offered by some browsers which, when enabled, sends a signal to websites to request that your browsing is not tracked, such as by third party ad networks, social networks and analytic companies. This website does not currently respond to DNT requests.
Apps and Devices
When you download or use Coorpacademy apps on your mobile device, information may be accessed from or stored to your device. Most often this is used in a similar way to a web browser cookie, such as by enabling the app to ‘remember’ you or provide you with the content you have requested.
Your web browser or device may also provide Coorpacademy with information about your device, such as a device identifier or IP address. Device identifiers may be collected automatically, such as the device ID, IP address, and app ID (a unique identifier relating to the particular copy of the app you are running).
If you have any concerns about the information which might be accessed from or stored on your device by TECHAGENCY, you may wish to only access TECHAGENCY content through a web browser and review your web browser settings.
What kind of data do you collect about me
We collect your first and last names, email address. We do not collect personal information regarding your sex, age, etc. Finally, we collect information about your activity on the platform (such as number of questions answered, when and how you’ve finished courses, etc). This serves two purposes: tailoring the platform to you, and improving the platform for everyone.
Tailoring the platform to you:
When you finish a course, we save this data (not your personal information, but merely something along the lines of « user x41503 has finished course 67 »). When you start another course but stop halfway through because you don’t like it, we record that, too. This way, we improve what we recommend to you, the learner. We know to recommend more courses like the first one, and less courses like the second one.
Can I see, obtain or rectify my data
Can I delete my data
To do so, please reach out [email protected] and ask to delete your account.
How long will you keep my data
If you delete your data (see « Can I delete my data? »):
Some data on your usage of the platform (that we use to improve our User Experience, see « What kind of data do you collect about me and why? »), we do keep for a while longer. This data, however, is not traceable back to you as a person, since, once you have been deleted from the database, it will have been anonymized (e.g « an anonymous user answered 48 questions »).
How are you using my data
Our elearning platform, delivering all the online training services to you, is fully hosted in an Amazon Cloud Center in Dublin. All course-associated data are therefore uniquely located in Europe.
We make sure our platform is providing the upmost degree of efficiency and satisfaction, so we constantly bring evolutions with our developpement team located in France.
Some of our research is conducted in Switzerland, and from time to time we may ask our partners—EdTech labs located in Lausanne Polytechnic School— for their analysis on the pedagogy and course effectiveness of the platform. In doing so, however, your personal data is not used.
Once you’ve registered in the platform, we work with a certain number of sub-contractors with whom we contractually ensure that they take the appropriate organizational and technical measures to be GDPR compliant and therefore to fully execute in line with
our Data Privacy engagement to you.
To inform you, we may activate MailChimp, a cloud service located in USA that is fully committed with EU-US Privacy Shield Framework, and uses only your professional email address.
Some of your personal data (including your session ID) can also be used in optimized storage databases: we use Redis, Compose, Mlab, Amazon S3, which are all offering secured, performing storage solutions in Amazon Cloud in Ireland.
We also rely on subcontractors for the following things: video flows creation, operation, monitoring and optimization. We work with Kinesis for data streaming, with Serenytics for analytics dashboards, with Logmatic for operational monitoring, with ElasticSearch for keyword-based search, and with Sqreen for web applications
and users attack protection. All of these solutions are in Amazon Cloud in Ireland.
Finally, for website analytics, your session id can be used by GoogleAnalytics in Europe, with their disaster recovery site in the USA, but with a full commitment with EU-US Privacy Shield and a Data Protection Agreement in place with us.
Changes to Coorpacademy policy & Cookies policy
This Privacy & Cookies Policy may be updated from time to time so you may wish to check it now and then. The date of the most recent revisions will appear on this page. If you do not agree to these changes, please do not continue to use Coorpacademy websites. You can also delete your Coorpacademy account at any time (please see « Can I delete my data? » for details).
If material changes are made to the Privacy & Cookies Policy, for instance affecting how we would like to use your personal information, we will provide a more prominent notice (including, for certain services, email notification of Privacy & cookies Policy changes).
Date of most recent revision: 05/22/2018