Video Arts OriginalBody Language & assertiveness

Body Language & assertiveness

A large part of your job depends upon good communications skills. That’s why understanding body language is essential to deal effectively with colleagues, customers and suppliers. And assertiveness could be one of these face-to-face skills you want to improve. But there’s a right balance between being assertive and being aggressive. Want to know more? This course is for you!

Basic

You will be able to :

  • Understand how assertiveness requires thought, confidence and courage
  • Get the right balance between assertiveness and aggression
  • Deal effectively with colleagues through body language
  • Chapters:

    • Body language
    • Assertive versus aggressive
    • Assertiveness tips

    They also liked

    Body Language & assertiveness
    Close

    Voir l'étude de cas