You will be able to :
Chapters:
- The +1 point technique and customer relations
- How should in-store customers be approached?
- Understanding and advising the customer
André Tordjman OriginalCustomer relations
Customer relations
- 30 min
- 48 questions
- 6 videos
Recommend to a colleague
To a large extent, the performance of a store depends on the quality of your relationship with the customer. In this lesson, discover what we call the +1 point technique. Learn how to build a lasting commercial relationship with visitors and customers.
Basic
Advanced
You will be able to :
Chapters:
- Closing and consolidating the sale
- How can customers be looked after correctly in accordance with the store’s traffic?
- Adapting to and organising yourself in accordance with goals