Bernard Garrette and Olivier Sibony OriginalProblem solving: crack complex problems with the 4S method

Bernard Garrette and Olivier Sibony

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Problem solving: crack complex problems with the 4S method

Solving complex problems does not come naturally. When trying to tackle challenging business issues or transform opportunities, even experienced business leaders sometimes make terrible mistakes. The reason is simple: while the ability to solve problems is critical for success, most of us lack a disciplined approach. In this course, Professors Bernard Garrette and Olivier Sibony, co-authors of the book Cracked it!, will teach you how to develop better solutions and how to sell them more effectively.

Basic

You will be able to :

Picture the risks of intuitive problem-solving

Identify common mistakes even respected leaders make

Apprehend a step-by-step method for problem solving

Chapters:

The importance of problem-solving skills
Pitfalls of problem solving
A toolkit to solve problems: the 4S method

Advanced

You will be able to :

Visualize the different parameters of a problem

Make sure you cover the whole scope of your underlying issue

Understand that even assumptions need to be fact-based

Picture how to better convince others you have the right solution

Chapters:

Stating a problem: the TOSCA approach
Structuring a problem
Analytically solving a problem
Problem-solving: selling your solution

Coach

You will be able to :

Work towards a solution from a candidate hypothesis

Consider a non-analytical approach to problem solving

Apprehend the benefits of focusing your efforts on users

Chapters:

Problem solving: the hypothesis-driven path
Framing a problem with Design thinking
Finding innovative solutions with Design thinking

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Problem solving: crack complex problems with the 4S method

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Bernard Garrette and Olivier Sibony OriginalProblem solving: crack complex problems with the 4S method