You will be able to :
Chapters:
- The challenges of digital transformation
- Customer Centricity
- Data serving Customer Experience
Digital technologies have changed our everyday life: knowing about anything immediately, or ordering a product or service in one click have become standard practice. But how did the companies that brought these revolutions about organize themselves to stand out from their competitors and quickly offer digital services that were geared to the new market trends? This course proposes to answer that question, based on 9 examples of companies that managed to pick the locks of digital transformation, each in its own way.
You will be able to :
Chapters:
You will be able to :
Chapters:
You will be able to :
Chapters: