Éditions Eyrolles OriginalHow to communicate as a manager

Éditions Eyrolles

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How to communicate as a manager

  • 20 min
  • 32 questions
  • 4 videos
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Frustration at work is frequently linked to communication problems within the team. As a manager, how do you ensure that the messages you want to communicate are well understood? And how do you ensure that your employees feel their true worth is recognised? In this course, you will learn the key techniques for proper day-to-day communication.

Basic

You will be able to :

  • Applying best practices in daily communication
  • Using appropriate communication techniques

    • Chapters:

    • Daily communication
    • Fostering constructive debates within the team
    Advanced

    You will be able to :

  • Giving positive, constructive feedback to your team members
  • Understanding the need for recognition and satisfying it

    • Chapters:

    • Giving and receiving feedback
    • Knowing how to give recognition

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