You will be able to :
Chapters:
- Behaviour breeds behaviour
- Choosing your behaviour
- Behaviour can help or hinder
In this course, you will learn about the power of different behaviours on oneself and others around us. It looks at choosing different behaviours and gives strong examples to clearly show how a constructive, positive approach is beneficial for customers and service people alike.
You will be able to :
Chapters:
You will be able to :
No advanced level.Chapters: